jilicity88 Privacy Policy

1.Introduction

jilicity88 ("we", "us", "our", "Company") operates the online gaming and sports betting platform accessible at https://jilicity88.cam ("Platform"). We are committed to protecting the privacy and personal data of all players, visitors, and users ("you", "your") who interact with our Platform.

This Privacy Policy ("Policy") describes the types of personal data we collect, the purposes for which we process such data, how we store and protect it, with whom we may share it, and the rights available to you in relation to your personal data. This Policy applies to all data collected through the Platform, including account registration, payment processing, customer support interactions, and general site visits.

By registering an account, making a deposit, or otherwise using the jilicity88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

2.Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, and online identifiers such as IP addresses.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, alteration, or deletion.
• "Data Controller" — the entity that determines the purposes and means of processing personal data; in this context, jilicity88.
• "Data Processor" — a third party that processes personal data on behalf of jilicity88, acting under our instructions.
• "Consent" — a freely given, specific, informed, and unambiguous indication of the data subject's agreement to the processing of their personal data.
• "KYC" — Know Your Customer; the identity verification process we are required to conduct under our licensing obligations.
• "Cookie" — a small text file placed on your device by a website to store information about your preferences or session activity.

3.Data Controller

jilicity88 acts as the Data Controller for all personal data collected through the Platform. As Data Controller, we are responsible for determining how and why your personal data is processed, and for ensuring that such processing is carried out in accordance with applicable data protection laws and our international licensing requirements.

Our Data Protection contact can be reached via the details set out in Section 15 of this Policy. Players who have queries or concerns about how their personal data is being handled are encouraged to contact us directly in the first instance.

4.Data We Collect

We collect personal data through several channels in the course of providing our services. The categories of data we collect are as follows:

4.1 Registration Data

When you create an account on jilicity88, we collect the following information:

• Full legal name;
• Date of birth (to verify you are 21 years of age or older);
• Email address;
• Malaysian mobile phone number;
• Chosen username and encrypted password;
• Residential address (city of residence, e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam).

4.2 KYC Verification Data

To comply with our anti-money laundering (AML) obligations and licensing requirements, we may request:

• A copy of a valid government-issued identity document (Malaysian MyKad, passport, or equivalent);
• Proof of residential address (utility bill, bank statement dated within 3 months);
• Proof of payment method ownership (screenshot or statement from Maybank, CIMB, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or other registered method).

4.3 Financial Transaction Data

We record information related to all deposits and withdrawals processed through your account, including:

• Transaction amounts in MYR (or cryptocurrency equivalent);
• Payment method used (e.g., FPX, DuitNow, Touch 'n Go eWallet);
• Transaction timestamps and reference numbers;
• Partial payment account identifiers (e.g., masked bank account numbers).

4.4 Technical and Usage Data

When you access the Platform, we automatically collect certain technical data:

• IP address and approximate geolocation;
• Browser type, version, and operating system;
• Device type (mobile, tablet, desktop);
• Pages visited, time spent on pages, and navigation paths;
• Session identifiers and authentication tokens.

4.5 Communications Data

When you contact our support team via live chat or email, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.

5.Data Processing

We process your personal data for the following purposes:

6.Legal Basis for Processing

jilicity88 processes personal data on the following legal bases:

• Contract Performance: Processing necessary to fulfil the services you have requested, including account management, payment processing, and gameplay;
• Legal Obligation: Processing required to comply with our licensing conditions, AML regulations, age verification requirements, and other applicable laws;
• Legitimate Interests: Processing conducted for purposes that are in our legitimate business interests and not overridden by your rights, including fraud prevention, platform security, and service analytics;
• Consent: Where we rely on your consent (for example, for optional marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7.Data Sharing & Disclosure

jilicity88 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may, however, share your personal data with the following categories of recipients where necessary to provide our services or comply with legal obligations:

• Payment Service Providers: We share transaction data with payment processors including Maybank, CIMB, Public Bank, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX as necessary to process deposits and withdrawals. These providers process your data under their own privacy policies and applicable financial regulation;
• Identity Verification Services: KYC documents may be processed by third-party identity verification service providers acting as our Data Processors under appropriate data processing agreements;
• Game Content Providers: Certain gameplay data may be shared with our licensed international game studio partners to facilitate game delivery and resolve disputes. No personally identifiable information beyond a pseudonymous player identifier is shared for this purpose;
• Regulatory and Licensing Authorities: We may be required to disclose personal data to our licensing jurisdiction's regulatory body upon lawful request;
• Law Enforcement: We will disclose personal data to law enforcement agencies, courts, or other government authorities where required by applicable law or where necessary to prevent or investigate suspected criminal activity, including fraud and money laundering.

All third-party Data Processors engaged by jilicity88 are required to maintain appropriate technical and organisational security measures and are contractually prohibited from using your data for purposes beyond those specified by us.

8.Cookies & Tracking Technologies

jilicity88 uses cookies and similar tracking technologies to operate the Platform effectively, personalise your experience, and analyse usage patterns. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session management cookies, authentication tokens, and security cookies. These cannot be disabled without affecting Platform functionality;
• Functional Cookies: Store your preferences such as language settings, game display preferences, and deposit limit configurations to provide a more personalised experience;
• Analytics Cookies: Help us understand how visitors interact with the Platform by collecting aggregated usage statistics. This data is used to improve Platform performance and user experience;
• Security Cookies: Used to detect and prevent fraudulent account access and suspicious transaction patterns.

You may adjust your cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect the functionality of the jilicity88 Platform. We do not use cookies to track your activity across third-party websites.

9.Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. Our general retention periods are as follows:

• Active Account Data: Retained for the duration of your active account plus five (5) years following account closure, in accordance with standard AML record-keeping requirements;
• KYC Verification Documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
• Customer Support Communications: Retained for three (3) years from the date of the interaction;
• Technical and Usage Data (Logs): Retained for twelve (12) months from collection.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents reconstruction of the original data.

10.Data Security

jilicity88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmissions between your browser and our servers;
• Encryption of sensitive data at rest using industry-standard encryption protocols;
• Multi-factor authentication options for player account access;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis;
• Continuous monitoring of Platform infrastructure for anomalous activity and potential security incidents.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant regulatory authority in accordance with our obligations under applicable data protection law.

11.User Rights

Subject to applicable law and our legitimate processing obligations, you have the following rights in relation to your personal data held by jilicity88:

To exercise any of the above rights, please contact us using the details set out in Section 15. We will respond to all verified requests within 30 days. We may ask you to verify your identity before processing your request.

12.Minors & Age Policy

jilicity88 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes mandatory date-of-birth verification, and our KYC process requires submission of a valid identity document confirming the player's age.

If we discover or have reason to believe that an account belongs to a person under the age of 21, we will immediately suspend the account, conduct a review, and if confirmed, permanently close the account. Any real money balance held in such an account will be handled in accordance with applicable law and our licensing obligations.

If you have reason to believe that a minor has registered an account on jilicity88, please contact our support team immediately using the details in Section 15.

13.International Data Transfers

jilicity88 operates under international licensing and may store or process personal data on servers located outside of Malaysia. Where personal data is transferred to countries that may not provide the same level of data protection as your home jurisdiction, we ensure that appropriate safeguards are in place, including:

• Contractual protections in the form of standard data protection clauses with recipient entities;
• Technical and organisational security measures equivalent to those applied to data processed within our primary operating jurisdiction;
• Processing only to the extent necessary for the lawful purposes described in this Policy.

By using the jilicity88 Platform, Malaysian players acknowledge and consent to the potential transfer of their personal data to our operating jurisdiction and third-party service providers located in other countries, subject to the safeguards described above.

14.Policy Amendments

jilicity88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our licensing requirements. When material changes are made, we will notify registered Players via the email address associated with their account and/or by displaying a prominent notice on the Platform.

The effective date at the top of this Policy reflects the most recent revision. Continued use of the Platform following publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

15.Contact Us

For all privacy-related enquiries, including requests to exercise your data rights, queries about how your personal data is processed, or to report a potential data breach, please contact the jilicity88 Data Protection team through the following channels:

• 24/7 Live Chat: Available directly through the jilicity88 Platform — connect with a support agent in under 90 seconds for urgent privacy matters;
• Email: [email protected] — mark your subject line as "Privacy Request" for prioritised handling. We aim to respond to all privacy enquiries within 2 business hours and to fulfil data subject requests within 30 days.

For matters relating to the general rules governing your use of the Platform, please refer to our Terms & Conditions. For information about responsible gambling tools and self-exclusion, please visit our Responsible Gambling page.